News Briefs

Waivers Cover Dominion Energy’s Unexpected Outage of EBB Systems

Mark Reishus
November 5, 2019 at 15:16:49 ET

On Nov. 5, 2019, FERC granted a request for waiver of certain North American Energy Standards Board (NAESB) standards, Commission regulations, and tariff provisions submitted by Dominion Energy Transmission Inc., Dominion Energy Cove Point LNG LP and Dominion Energy Carolina Gas Transmission Inc. (collectively, Dominion Energy).

In their Sept. 26, 2019 request, as supplemented on Oct. 8, 2019, Dominion Energy explained that the companies experienced an unplanned outage of their customer electronic bulletin board (EBB) website systems. “Dominion Energy first became aware of the interruption of electronic services late Monday, September 23, 2019. … The Dominion Energy IT teams worked tirelessly through the next thirty hours to identify the root cause, to deploy and test a solution, and to bring the affected systems back up. On Tuesday, September 24, 2019, at approximately 9:00 p.m., Dominion Energy IT was able to bring the systems back up with full functionality.”

During the outage period, “certain electronic information and communications services required by Commission regulations and NAESB standards were intermittently unavailable to shippers on these three Dominion Energy pipelines. Shippers were not able to view informational postings, make nominations, engage in capacity release transactions or perform electronic data interchange (EDI) transactions. During this time, Dominion Energy was not able to update its customer internet websites to reflect updated nomination data.”

No protests or adverse comments were filed in response to the waiver request.

“For good cause shown, we grant Dominion Energy’s unopposed request for waiver of the NAESB standards, Commission regulations, and tariff provisions … for the limited purpose of covering the unplanned outage on September 23-24, 2019.”

See ¶452: Electronic Communications for more information on required electronic information and communications services.

Dominion Energy Transmission Inc., et al., Letter Order Granting Filed Request for Waiver, 169 FERC ¶61,093 (2019) [Docket No. RP19-1607-000].

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